Shipping Policy
1. Order Processing & Delivery Timeline
a. Order Cutoff Time
Orders placed before 2:00 PM Eastern Time (ET) on business days (Monday – Saturday) are processed the same day. Orders placed after this time will be processed on the next business day.
b. Processing and Shipping Times
The total time to receive your order includes the processing and shipping timeframes below:
- Processing Time: It takes 3-5 business days (Monday – Saturday) for us to prepare, pack, and ship your order.
- Shipping Time: After processing, transit typically takes 7-15 business days.
- Total Estimated Delivery Time: You can expect your order to arrive within 10 to 20 business days.
Please note that these are estimated timeframes and actual delivery times may vary due to factors like customs clearance or local postal delays.
2. Shipping Rates & Destinations
a. Shipping Cost & Method
We offer Standard Shipping for all orders with a flat fee of $6.49.
b. Shipping Destinations
We currently ship to the United States and Canada.
3. Order Tracking
Once your order has shipped, a tracking number will be sent to your email. You can use this number to track your order’s progress at any time.
4. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. We are not liable for lost packages due to incorrect information.
5. Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us:
- Address: 311 W 127th St #613, New York, NY 10027, United States
- Email: [email protected]
- Phone: +1 303-536-7359
- Business Hours: Monday – Saturday, 9:00 AM – 5:00 PM Eastern Time