At 30BridGette, we’re passionate about delivering outstanding customer service and a stress-free shopping experience. If you need to cancel or modify your order, we’ve got you covered! Below, we’ve outlined our policies to help you understand your options and how to proceed. Read on for all the details!

1. Cancellation Policy

We understand that plans can change. Here’s how you can cancel your order with ease, provided you act quickly.

1.1 Cancellation Time Frame

• You may request to cancel your order within 2 hours of placing it.
• After this 2-hour window, your order may already be in the processing or shipping stages, and cancellation might not be possible.

1.2 Cancellation Process

Follow these steps to request a cancellation:

1. Email us at contact@30bridgette.com with:
   • Your order number.
   • A brief reason for the cancellation.
2. Our team will review your request and confirm whether the cancellation is possible.
3. If approved, we’ll notify you via email and, if payment has been made, process a full refund through PayPal.

Refund Processing Time: Expect your refund to be completed within 7–14 business days, depending on your bank or payment provider. If you don’t see the funds after 14 business days, reach out to us for assistance!

2. Modification Policy

Need to tweak your order? Whether it’s updating the shipping address, swapping a product, or adjusting the quantity, we’re here to help—within a specific time frame.

2.1 Modification Time Frame

• Requests to modify your order must be submitted within 2 hours of placing it.
• Beyond this period, we can’t guarantee changes, as your order may already be processed or prepared for shipment.

2.2 Modification Process

Here’s how to request a change:

1. Email us at contact@30bridgette.com with:
   • Your order number.
   • Specific details of the modification (e.g., new shipping address, product change, or updated quantity).
2. We’ll review your request and confirm if the changes can be made.
3. You’ll receive an email confirmation with the updated order details.
   • If there’s a price difference, we’ll either request additional payment via PayPal or issue a partial refund, as applicable.

3. Important Notes

To ensure a smooth process, keep these key points in mind:

• Shipped Orders: Once your order has been dispatched, cancellation or modification is no longer possible. In this case, please refer to our Refund & Return Policy for next steps.
• Processing Stage: If your order has been processed but not yet shipped, we’ll do our best to accommodate your request, but success isn’t guaranteed.
• Timeliness Matters: Acting within the 2-hour window is critical to ensure we can fulfill your cancellation or modification request.

4. Contact Us for Support

Questions about our cancellation and modification policy? Need help with your order? We’re just an email away!

• Email: contact@30bridgette.com
• Response Time: Our team typically responds within 1–2 hours to assist you.

At 30BridGette, we’re committed to making your shopping experience as flexible and enjoyable as possible. Reach out anytime—we’re here to help!