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Cancellation and Modification Policy
At 30BridGette, we understand that sometimes plans change—and we’re here to help. Our Cancellation and Modification Policy is designed to give you flexibility while ensuring that we can fulfill your order on time.
1. Time Frame for Changes or Cancellations
You may request to cancel or modify your order within 6 hours of placing it.
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After 6 hours, your order enters processing and can no longer be changed or canceled.
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We recommend reviewing your order details carefully before finalizing the purchase.
2. How to Request a Cancellation or Modification
To request a change or cancellation:
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Email us at contact@30bridgette.com
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Include:
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Your order number
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The details of your change (e.g., item, size, quantity, address) or your request to cancel
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We strongly encourage you to contact us as soon as possible after placing your order.
3. What Can Be Modified Within 6 Hours
You may request changes to:
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Shipping address
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Item(s) ordered (style, size, or color)
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Quantity
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Cancel entire order
4. Orders Outside the 6-Hour Window
After the 6-hour window has passed:
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We cannot cancel or modify your order as it will be in processing or production.
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However, once you receive your item, you may still be eligible for a return or exchange per our Return & Refund Policy.
5. Need Help?
If you have any questions about your order or this policy, we’re here to support you:
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Email: contact@30bridgette.com
We appreciate your understanding and support as we work to prepare and deliver your order with care. Thank you for choosing 30BridGette!
Address: 15 B7 - B9, Alley 82 Dich Vong Hau Street, Cau Giay District, Hanoi, Vietnam
Email: contact@30bridgette.com
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