Gender : Unisex

Product Type : Unfinished Wood

Size : 20mm 25mm

At 30BridGette, we’re committed to delivering your orders safely, conveniently, and with care. Our shipping policy is designed to ensure a smooth experience from checkout to delivery. Please review the details below:

1. Shipping Method

We offer Standard Shipping for all orders.

• Order Cutoff Time: Orders placed by 2:00 PM (GMT-08:00, Pacific Standard Time) are processed the same business day. Orders placed after this time will be processed the next business day.

2. Estimated Shipping Times

• United States: 7–14 business days

• Canada: 7–14 business days

• Australia: 7–14 business days

• Vietnam: 5–10 business days

Please note: These are estimates and may vary due to weather, customs clearance, holidays, or other unforeseen delays.

3. Shipping Fees

We offer simple, transparent pricing:

• Flat Rate: $5.99 per order (regardless of destination or quantity)

• No hidden fees—what you see at checkout is what you pay.

4. Order Tracking

We keep you informed every step of the way:

• Once your order ships, you’ll receive a tracking number via email.

• Use this number to follow your package from our warehouse to your doorstep.

5. Shipping Address Requirements

To ensure successful delivery, please:

• Provide a complete and accurate shipping address, including:

  • Full street address

  • Postal code

  • Email

  • Phone (option)

  • Any special delivery instructions (e.g., "leave at front desk")

Important: 30BridGette is not responsible for delivery issues due to incorrect or incomplete address details. Please double-check your information before submitting.

6. Order Processing Time

Every order is handled with care:

• Processing Time: 7–8 business days after payment confirmation.

• During this time, we:

  • Perform a quality check

  • Carefully package your items

• After processing, your order is shipped and tracking details will be provided.

7. Responsibility & Shipping Insurance

Your satisfaction is our priority:

• 30BridGette is responsible for your package from dispatch until delivery.

• Lost or damaged package? Contact us at contact@30bridgette.com. We’ll work with the carrier to resolve the issue—whether that means a replacement or refund.

8. Returns Made Easy

Changed your mind? No problem:

You can return your order within 30 days from the date of delivery.

For full details, please visit our Return & Refund Policy.

9. Customer Support

Need help with your order?

Email: contact@30bridgette.com

Whether it's tracking support, an address change, or any other shipping issue—we're happy to help.

At 30BridGette, we’re dedicated to making your shopping and shipping experience as smooth and reliable as possible. Thank you for choosing us!

At 30BridGette, we’re committed to delivering quality products and attentive customer service. If for any reason you’re not satisfied with your order, we’re here to support you with a transparent and straightforward return and refund policy. Please read the information below carefully and feel free to contact us if you need assistance!

1. Return Policy

We aim to make your return process fast and easy.

1.1 Return Conditions

To be eligible for a return, the product must:

• Be in its original condition, unused, and undamaged.

• Include all original packaging, tags, and accessories.

• Have the return request submitted within 30 days from the date of delivery.

1.2 Who Covers Return Shipping?

• We cover return shipping costs.

1.3 How to Initiate a Return

To start the return process:

Email us at contact@30bridgette.com with:

• Your order number.

• Photos of the product in its current condition.

• A brief explanation of your reason for the return.

We will provide you with detailed return instructions, including the return address.

2. Refund Policy

After we receive and inspect the returned item, if it meets the return conditions, we’ll issue a refund to your original payment method within 7–14 business days.

Original shipping charges are non-refundable.

3. Product Exchanges & Replacements

Prefer to exchange your item instead of receiving a refund? We’re happy to assist:

• Email us at contact@30bridgette.com within 30 days of receiving your order.

• Include your order number, product photos, and the reason for the exchange.

• If the replacement is available, we’ll ship it once we’ve received the original item. If not, we’ll process a refund.

4. Items Not Eligible for Return or Refund

Certain products are not eligible for return or refund, including:

• Used or damaged items caused by the customer.

• Items missing original packaging, tags, or accessories.

• Customized or personalized products.

• Discounted or promotional items (eligibility depends on specific promotion terms at checkout).

• Items that have been washed, have unusual odors, pet hair, stains, etc.

• Hygiene-sensitive items such as underwear, socks, and swimwear (due to health and safety reasons).

If you’re unsure whether your item qualifies, please contact us at contact@30bridgette.com for clarification.

5. Packaging Guidelines for Returns

To ensure your return arrives safely:

• Use the original packaging if available.

• Wrap the product with protective materials (e.g., bubble wrap, foam).

• Seal the package securely with strong tape.

• Clearly write the return address provided in our email instructions.

6. Contact Support

Have questions about your order or need further assistance? We’re here to help!

Email: contact@30bridgette.com