Gender : Unisex

Material : Wood

At 30BridGette, we’re committed to delivering your orders safely, conveniently, and with care. Our shipping policy is designed to provide a seamless experience from checkout to delivery. Below, we’ve outlined all the details you need to know about shipping with us—read on to learn more!

1. Shipping Method

We offer Standard Shipping for all orders.

• Order Cutoff Time: Orders must be placed by 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) to be processed the same day. Orders placed after this time will be processed the following business day.

2. Shipping Time

We strive to get your order to you as quickly as possible. Here are our estimated shipping times:

• United States: 7–14 business days.
• Canada: 7–14 business days.
• Australia: 7–14 business days.
• Vietnam: 5–10 business days.

Note: These are estimates only and may vary due to factors like weather conditions, customs processing, holidays, or other unforeseen delays. While we work hard to meet these time frames, we cannot guarantee exact delivery dates.

3. Shipping Fees

Affordable and transparent pricing:

• Flat Fee: $5.99 per order, no matter the size or destination.
• No hidden costs—what you see at checkout is what you pay!

4. Order Tracking

Stay in the loop with your shipment!

• Once your order is dispatched, we’ll send you a tracking number via email or SMS.
• Use this number to monitor your package’s journey from our warehouse to your doorstep.

5. Shipping Address

Help us deliver your order smoothly:

• Provide a complete and accurate shipping address, including:
  • Full street address.
  • Postal code.
  • Contact phone number.
  • Any special delivery instructions (e.g., "leave at the front desk").
• Important: We’re not responsible for delays or undeliverable packages due to incorrect or incomplete address information. Double-check your details before submitting your order!

6. Order Processing

We take pride in preparing your order with care:

• Processing Time: Orders are processed within 7–8 business days after payment confirmation.
• During this time, we:
  • Conduct a quality check to ensure your products meet our high standards.
  • Carefully package your items to protect them during transit.
• Once processed, your order is handed off to our shipping partner, and you’ll receive your tracking details shortly after.

7. Responsibility & Insurance

Your peace of mind matters to us:

• We’re fully responsible for your package from the moment it leaves our warehouse until it arrives at your address.
• Lost or Damaged Packages: If your order is lost or arrives damaged, contact us immediately at contact@30bridgette.com. We’ll work with the shipping provider to resolve the issue quickly—whether that means a replacement or a refund.
• Shop confidently knowing we’ve got your back every step of the way!

8. Returns Made Easy

Not happy with your purchase? We’ve got a solution:

• You can return your order within 30 days of receipt, provided it’s:
  • Unused and in new condition.
  • Returned with all original packaging, tags, and accessories.
• For full details on how to return your item, visit our Refund & Return Policy.

9. Customer Support Contact

Questions about shipping? Need assistance with your order? We’re here to help!

• Email: contact@30bridgette.com
• Response Time: Our friendly team typically responds within 1–2 hours.
• Whether it’s tracking help, address updates, or anything else, reach out—we’re happy to assist!

At 30BridGette, we’re dedicated to making your shipping experience smooth and reliable. Let us bring your order to you with care!

At 30BridGette, we take pride in delivering top-quality products and exceptional customer service. Our goal is to ensure your complete satisfaction with every purchase. If, for any reason, your order doesn’t meet your expectations, we’ve outlined a comprehensive refund and return policy below to protect your rights and make the process seamless. Please review the details carefully and reach out to us if you need assistance!

1. Refund Policy

We stand behind the quality of our products and offer a hassle-free refund process to ensure your peace of mind.

1.1 Refund Eligibility & Time Frame

To qualify for a refund, please submit your request within 30 days of receiving your order. The following conditions must be met:

• The product must be unused, undamaged, and in its original condition.
• It must include the original packaging, tags, and any accessories or free gifts provided with your purchase.
• The item must not fall under our list of non-eligible items (see Section 3).

1.2 How to Request a Refund

Follow these simple steps to initiate your refund:

1. Email us at contact@30bridgette.com with:
   • Your order number.
   • Clear photos of the product to verify its condition.
   • A brief explanation of your reason for the refund.
2. Once we receive your request, our team will respond promptly with detailed return instructions.
3. After we receive and inspect the returned item, we’ll process your refund via PayPal.

Processing Time: Refunds typically take 7–14 business days, depending on your bank or payment provider. If you haven’t received your refund within 14 business days, please contact us at contact@30bridgette.com for further assistance.

2. Return Policy

Returning a product to 30BridGette is straightforward. Here’s everything you need to know to ensure a smooth experience.

2.1 Return Conditions

To be eligible for a return:

• The product must be in its original, unused condition with no signs of wear or damage.
• It must include the original packaging, tags, and any accompanying accessories or promotional items.
• The return request must be submitted within 30 days from the date you received your order.

2.2 Who Covers Return Shipping Costs?

• 30BridGette covers the cost: If the return is due to our error, such as receiving the wrong item, a manufacturing defect, or damage during shipping.
• Customer covers the cost: If you’re returning the item for personal reasons (e.g., a change of mind), you’ll be responsible for the return shipping fees.

2.3 How to Return an Item

Here’s how to start the return process:

1. Send an email to contact@30bridgette.com including:
   • Your order number.
   • Photos of the product in its current condition.
   • The reason for your return.
2. We’ll reply with step-by-step return instructions, including a return address.
3. Once we receive and verify the product, we’ll process your refund or exchange (if applicable) within 7–14 business days.

3. Non-Eligible Items for Refund or Return

To maintain fairness and hygiene standards, certain items are not eligible for refunds or returns. These include:

• Products that have been used, damaged, or altered due to customer mishandling.
• Items missing their original packaging, tags, or accessories.
• Customized or personalized products designed specifically for you.
• Discounted or promotional items (eligibility depends on the specific promotion—check the terms at checkout).
• Products that have been washed, have unusual odors, or show signs of pet hair, dirt, or stains.
• Hygiene-sensitive items like underwear, socks, and swimwear (non-returnable for health and safety reasons).

For clarity on whether your item qualifies, feel free to contact us at contact@30bridgette.com.

4. Packaging Guidelines for Returns

To ensure your return arrives safely and meets our conditions:

• Place the product back in its original box or packaging.
• Use protective materials like bubble wrap or padding to prevent damage during transit.
• Securely seal the package with tape.
• Write the return address (provided in our email instructions) clearly on the package.

Proper packaging helps us process your return quickly and efficiently!

5. Exchanges & Replacements

Prefer a replacement over a refund? We’re happy to assist!

• Contact us within 30 days of receiving your order at contact@30bridgette.com.
• Include your order number, photos of the item, and your reason for requesting an exchange.
• If a replacement is available, we’ll ship it to you once we receive the original item. If not, we’ll process a refund instead.

6. Contact Us for Support

Have questions about our refund and return policy or need help with your order? We’re here to provide fast, friendly assistance!

• Email: contact@30bridgette.com
• Response Time: We typically reply within 1–2 hours.

At 30BridGette, your satisfaction is our priority. Let us make your shopping experience exceptional!